Allens Butchers

117 Mount Street
Mayfair, London
W1K 3LA
Tel: 020 7499 5831 Bond Street 0.3 miles

This attractive traditional butcher's shop has supplied Mayfair's best restaurants with its quality game and scotch beef for over 175 years.

Mon-Fri: 3.30am-6pm, Sat: 3.30am-2pm

Allens Butchers Allens Butchers, London Interior of Allen's of Mayfair with David and Justin Allens Butchers fridge display in Mayfair, London « 1 of 4 photos »

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Allens Butchers reviews



Great meat but poor poor service. I cannot in good conscience recommend the online delivery service.

Ordered online twice, both orders underfulfilled with missing items. Many cuts supplied came in at half the weight advertised. Poorly packed the second time.

The customer service reaction to our complaints was extremely poor. Multiple calls and emails elicited little reaction and little apology. I really hoped for more.

Useful review?
 by attonconrad, 07 Sep 2013
I too received very poor service from their online team. Ordered 3 selection boxes, got only 1 and that had items missing, waited in for 2 further deliveries that did not turn up, and still waiting for the missing items that have been charged for. Very, very poor service. Using Donald Russell of Scotland for my quality online meat purchases now.

Useful review? 1
 by S.a.wade, 19 Nov 2012
I have tried Allens of Mayfair for the last 6 months. The meat is outstanding quality BUT their customer service is a joke!! They can not get their orders right. The last three out of four orders have been incomplete. They corrected two but the last order they have just ignored my email and have taken no responsibility. They've just taken my money and sent me an incomplete order. By not even replying, they make you feel that you are in the wrong. I will not use them again, I'll find a butcher that can actually send what you order with no hassle! I just wonder if I am the only person to have experienced this? Surely not.

Useful review? 1
 by nickynest1978, 08 Nov 2012
I attended a butchery lesson with a friend of my son's back in June. It was fantastic! As a lady aged 58 years, I thought I knew my meat. How wrong I was! If you are considering a really good present this Xmas, why not think of Allens butchery lessons?

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 by dawnneale, 16 Nov 2008
The very thought of Allens makes me salivate. Perfect beef and game and wonderful pies and sausages. Yes, the meat is more expensive than your standard supermarket fare, but as a 'normal' consumer I find I would rather eat less meat and buy from a skilled butcher who provides excellent produce of sound providence. Unbeatable.

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 by soholoftier (5 reviews), 12 Feb 2008
My husband, who is so fussy about his sausage, thought Allens' were fantastic!

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 by tarahorwood, 03 Nov 2007
What I miss living in the USA is a personal butcher. Meeting Albert Roux there, what better recommendation? Yes, I know he liked the shop so much he bought it!

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 by wibbs, 20 Jul 2007
Consistently good. The quality of the meat and poultry is incredible. Well worth the queue at Christmas time!

Useful review? 1
 by Moo Moo (23 reviews), 17 May 2007
It is like going back in time! A traditional butcher selling quality meat, with a warm and friendly personal touch.

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 by Anonymous, 31 Mar 2007
Outstanding quality and service. The best butchers ever.

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 by bertiedog, 21 Mar 2007
Outstanding service and meat. Traditionally hung meat and poultry. The best butchers I have ever shopped at.

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 by Anonymous, 27 Feb 2007
The oldest butcher in London, still doing what they know best. The meat and game is second to none.

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 by Anonymous, 17 Dec 2006
While living in London I always enjoyed my trips to Allens. The setting is delightful, the meat was divine and the game, when available, first rate.

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 by Mike D, 16 May 2006
The best fillet of beef I have tasted. Highly recommended! Good service and I'd like to express and thank all I have spoken with for their splendid recommendations. It's a pleasure to shop here.

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 by Anonymous, 12 Dec 2005
Always reliable, and always the highest quality meat and poultry.

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 by Dawna Beth, 09 Dec 2005


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