Theobroma Cacao reviews
Chiswick suffered from the floods and some shops in the area have loos in the basement (not this shop) I reckon that's why there may have been a smell at the time.
This shop is simply the best, forget Hotel Chocolat, factory made stuff, this is pure Venezuelan cacao, there is nothing better anywhere.
And no, I don't work for the shop, I just love its unique approach to chocolate and pastries alike, well worth a visit!
I read some reviews before going. Some were positive, but there were quite a few that talked about a chemical smell. When I went I literally just turned back out - it smelt like an oil factory, I didn't smell chocolate at all! Never again will I go there.
by johnpet, 21 Mar 2008It's a shame because although the creations are interesting, not only is the owner not a 'people person', the chocolates have picked up the strange chemical cleaning smell in the shop (you may notice it when you go in, or taste it carefully in the chocolates) making them quite rancid. One member of staff seems nice, but the shop as a whole is a let-down.
by swanndelia, 26 Jan 2008I second the previous review. The owner is very rude and seems to delight in telling people he doesn't want or need their business. Go to Hotel Chocolat instead if you want any customer service.
by John Scott, 04 Dec 2007Very disappointed with the management of this company. I ordered chocolates online for a gift; when I rang the shop the owner was very rude on the phone. Bad customer service.
by Anonymous, 14 Feb 2007The drinking chocolate and the setting is superb - just like in the film "Chocolat" and the staff delightful!
by Anonymous, 27 Jul 2005The hot chocolate mix is good enough to eat on its own. It's a lovely shop. I'm going there tomorrow, I think I'll have to see if I agree about the chocolate covered marzipan.
by Anonymous, 23 Mar 2005Like being in another world. Delicious chocolate, and a wonderful little taster corner! Good coffees too.
by ElizaB (3 reviews), 28 Jan 2005This shop's house hot chocolate, which you can enjoy inside the shop with a free (and delicious) chocolate of your choice, is my life support machine. Ten times better than Starbucks and practically the same price.
by Anonymous, 20 Jan 2005Have we missed a great chocolate shop in London? Let us know.
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