East Dulwich Deli reviews
I am never setting foot in the place again. The manager treats the customers like kids, telling them to "Move along please". I leant on the counter once whilst ordering and he abruptly told me not to, and the last time I went there I was rudely told to move my bike. Worst of all is the manager's attire - today a filthy white tracksuit top, jeans hanging low with his arse hanging out on full view... most unhygienic!
by gary24, 16 Feb 2008Ridiculously expensive, poor staff attitude. This seems to be a recurring theme of East Dulwich - it seems like quite a bad place to go shopping!
by LorraineHoxton (6 reviews), 14 Dec 2007I also agree with the other comments about the bad staff at the Deli. Why, oh why, do these people have such an attitude? After all, this is just a deli for goodness sake! Don't know who the owner is, but didn't like the bloke who served me - he had a really bad approach, as though he was doing me a favour by just being there. It's also very, very overpriced. Definitely won't be going again and will tell all friends and family to keep a wide berth.
by jack boy, 11 Oct 2007I cannot agree more with the other comments about the bad staff at the Deli. I've stopped going there unless I absolutely have to because of the way I have been treated by staff; in particular the manager. He is extremely unpleasant and unwelcoming, which is a shame as the owners appear nice!
by Sally Anne, 10 Sep 2007This deli is totally overpriced. Most people seem to go there when they reduce their seasonal items. The staff are rude and arrogant, especially the manager. I have often crossed the road and bought things in the Turkish supermarket at less than half the price. Not so glitzy, but a fantastic selection of goods.
by taylor, 07 May 2007Lots of nice food but badly let down by an arrogant attitude towards customers. One of the joys of a good deli is being guided by staff who are well informed. Here, if you aren't sure, you are made to feel stupid and sometimes downright insulted. A real shame, but something the owners don't seem to care about.
by Anonymous, 26 Apr 2007I eat at the deli every week and have not encountered any of the negatives that have been commented upon here. The ingredients are of the highest quality and this reflects the thought the owners have put in to their business (you do get what you pay for in the food industry). Do we want another sandwich bar chain opening up? Don't think so...
by Aasari, 24 Apr 2007I am surprised by the last comment. The nice people work very hard behind the counter, they are always busy and always very helpful to me. I have had them do food for my wedding, for anniversaries and a christening.
by TW (3 reviews), 23 Apr 2007I agree with the poor reviews. I pre-ordered mascapone for a dinner party, only to collect it still in its Somerfield cartons. I should have cut out the middle man and gone direct across the road and paid half the price.
by edfoodie (2 reviews), 07 Apr 2007I just don't understand the whinging reviews. Great shop, great food, great staff.
by Camber, 17 Mar 2007I agree - it is hideously overpriced.The staff are at best unhelpful and at worst rude. They have a really 'sneery ' attitude and I'm none too impressed with their knowledge of the product range. The bread is good but I make my own sourdough at home for about 30p a loaf!
by Anonymous, 15 Mar 2007I go in every week. My girlfriend says the wheat-free bread is the best she has ever tasted - expensive but worth it, especially when I'm paying!
by Anonymous, 10 Mar 2007Awful pretentious place, with very rude staff. Hello!?!... you are working in a deli for god's sake. Overpriced. Better to go to the Turkish across the road for reasonably priced organic goods.
by HenriB, 31 Dec 2006This is the worst deli I have ever been to. The staff are obnoxious and unhelpful, the prices are extortionate, and I would strongly advise you all to give it a wide berth.
Most of the products sold here are less than half the price in the centre of London!
Great shop and produce, just a tad expensive. Service varies. Perhaps best to avoid at peak times.
by Boat Drinks (13 reviews), 29 Aug 2006You need to take out a second mortgage before going in.
The other reviewer's right about service: they make you feel as though they're doing you a favour serving you.
If only the butchers around Peckham Rye station sold rucola and balsamic vinegar!
I love this place - friendly staff, great food, beautifully merchandised shop. Did you know they are opening an East Dulwich Deli in Harrods? How wonderful is that?! Dulwich goes to Knightsbridge...
by Zoccola, 28 Jan 2006Had a very fat turkey for Christmas, and a joint of ham. All very good and delivered personally to Somerset. Ham lasted for 3 weeks it was so big.
by Doris, 27 Jan 2006What is it with English shops? You claim to want to be 'up-market' yet you give down-market service and are inattentive. On mainland Europe we encourage shoppers to feel involved and welcome and allow them to experience their time with us (the shopkeeper), not as if they are interrupting our mail order business or whatever it is that was distracting the shopkeeper in The East Dulwich Deli.
I am sad to say that this is generally the way at most shops in London, and particularly in this area. However good the product, it's the service that will make or break you. It's unlikely that I will bother going to the deli again. I'll go instead to the Sainsbury's up the hill, where at least what they have to offer is reasonably priced and they serve you politely.
Very friendly and great service. Apart from all the wonderful goodies the shop has to offer, I should also let you know they may sell the best fudge brownies in London...
by Camberwellian, 24 Aug 2005Have we missed a great delicatessen in London? Let us know.
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