East Dulwich Deli Delicatessen London (Dulwich)

This deli has just won Best London Deli 2009, and has been a runner-up every year for the last 6 years, so well done to them. The staff are always polite to me and I always do my dinner party shopping here. Great selection of wines from Italy. They boast over 150 different types of cheese, which I am slowly working my way through. I have also eaten in the cafe at Harrods and have had the most divine artichoke salad, served with olive bread to die for - yum! They serve the best coffee in the store. In both locations I have found the staff to be great, if at times a little stressed. I have to say, in both locations there are always queues outside the door, so I am forgiving of this as long as I get good service... and nine times out of ten, I do!

by sophie w, 25 Apr 2009

Wonderful place and happy, knowledgeable staff.

by charlottecrittenden, 22 Feb 2009

I've had just one bad experience here with snooty staff, when it was very busy. I asked for proscuitto (as one particular ham was described), only to be informed: "All Italian ham is proscuitto, what do actually you want?". I am Italian so know this, and I can read, and I was describing the ham I wanted as they had listed it!! But on the whole, decent staff, excellent (if expensive) wheat-free bread and homemade hoummus to die for. Frankly, a bit of brusqueness when it's very busy is not much to deal with!

by teresaf28, 09 Nov 2008

I don't know whether this is because it is now some time since these reviews were written, but I visit the Deli regularly and have found all the staff who have served me to be very friendly and sociable. It isn't cheap, but then you generally get what you pay for. Nice place and a feel-good factor about buying and eating the food.

by timjones_75, 08 Nov 2008

The negative reviews about the staff don't surprise me; I know the manager, and he is just as described. Having said that, I have sampled the food sold there and it is delicious. The pancetta is scrummy with scambled egg for breakfast.

by AMgilford, 13 Jul 2008

I am never setting foot in the place again. The manager treats the customers like kids, telling them to "Move along please". I leant on the counter once whilst ordering and he abruptly told me not to, and the last time I went there I was rudely told to move my bike. Worst of all is the manager's attire - today a filthy white tracksuit top, jeans hanging low with his arse hanging out on full view... most unhygienic!

by gary24, 16 Feb 2008

Ridiculously expensive, poor staff attitude. This seems to be a recurring theme of East Dulwich - it seems like quite a bad place to go shopping!

by LorraineHoxton (6 reviews), 14 Dec 2007

I also agree with the other comments about the bad staff at the Deli. Why, oh why, do these people have such an attitude? After all, this is just a deli for goodness sake! Don't know who the owner is, but didn't like the bloke who served me - he had a really bad approach, as though he was doing me a favour by just being there. It's also very, very overpriced. Definitely won't be going again and will tell all friends and family to keep a wide berth.

by jack boy, 11 Oct 2007

I cannot agree more with the other comments about the bad staff at the Deli. I've stopped going there unless I absolutely have to because of the way I have been treated by staff; in particular the manager. He is extremely unpleasant and unwelcoming, which is a shame as the owners appear nice!

by Sally Anne, 10 Sep 2007

This deli is totally overpriced. Most people seem to go there when they reduce their seasonal items. The staff are rude and arrogant, especially the manager. I have often crossed the road and bought things in the Turkish supermarket at less than half the price. Not so glitzy, but a fantastic selection of goods.

by taylor, 07 May 2007

Lots of nice food but badly let down by an arrogant attitude towards customers. One of the joys of a good deli is being guided by staff who are well informed. Here, if you aren't sure, you are made to feel stupid and sometimes downright insulted. A real shame, but something the owners don't seem to care about.

by Anonymous, 26 Apr 2007

I eat at the deli every week and have not encountered any of the negatives that have been commented upon here. The ingredients are of the highest quality and this reflects the thought the owners have put in to their business (you do get what you pay for in the food industry). Do we want another sandwich bar chain opening up? Don't think so...

by Aasari, 24 Apr 2007

I am surprised by the last comment. The nice people work very hard behind the counter, they are always busy and always very helpful to me. I have had them do food for my wedding, for anniversaries and a christening.

by TW (3 reviews), 23 Apr 2007

I agree with the poor reviews. I pre-ordered mascapone for a dinner party, only to collect it still in its Somerfield cartons. I should have cut out the middle man and gone direct across the road and paid half the price.

by edfoodie (2 reviews), 07 Apr 2007

I just don't understand the whinging reviews. Great shop, great food, great staff.

by Camber, 17 Mar 2007

I agree - it is hideously overpriced.The staff are at best unhelpful and at worst rude. They have a really 'sneery ' attitude and I'm none too impressed with their knowledge of the product range. The bread is good but I make my own sourdough at home for about 30p a loaf!

by Anonymous, 15 Mar 2007

I go in every week. My girlfriend says the wheat-free bread is the best she has ever tasted - expensive but worth it, especially when I'm paying!

by Anonymous, 10 Mar 2007

Awful pretentious place, with very rude staff. Hello!?!... you are working in a deli for god's sake. Overpriced. Better to go to the Turkish across the road for reasonably priced organic goods.

by HenriB, 31 Dec 2006

This is the worst deli I have ever been to. The staff are obnoxious and unhelpful, the prices are extortionate, and I would strongly advise you all to give it a wide berth.

Most of the products sold here are less than half the price in the centre of London!

by David Smith, 27 Dec 2006

Great shop and produce, just a tad expensive. Service varies. Perhaps best to avoid at peak times.

by Boat Drinks (13 reviews), 29 Aug 2006

East Dulwich Deli

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