Matthew Fort's review of The Anchor & Hope (The Guardian)
Giles Coren's review of The Anchor and Hope (The Times)
AA Gill's review of The Anchor and Hope (The Times)
The Anchor & Hope reviews
by broughton777, 04 Mar 2012
by George English, 13 Jun 2011
At 6pm we were led through to a table which had 6 places set. We were sat next to two other couples, which was not what we were expecting; however, no problems with this set up at all - in fact, it was quite a nice change. Within 10 minutes one of the couples had ordered, and then 5 minutes later the other couple had ordered. We were left for 30 minutes until we managed to flag down one of the zooming waiters (it is very hectic and they are constantly running backwards and forwards) and request that we order. He took our order for food and wine and carried on. We then realised that in the rush we had forgotten to order any sides to go with our mains so flagged down a different waitress, who recommended a couple of items which she then passed on to the initial waiter. He then shouted over for us to remind him of what we had ordered.
We got back to chatting and then 10 minutes later our starters arrived. Both were very good: 1 terrine and 1 deep fried pig's head (which was delicious). This was all well and good, however we explained to the waitress that our wine had yet to arrive. We had decided to go for a reasonably decent bottle (mid-list) and expected to enjoy this before our food arrived. She rectified this and our wine was brought.
After the starters the mains did come in good time: 1 veal and 1 pork, again both very good. When we had finished the mains we were asked if we would like desserts, which we declined and asked for a coffee, but in about 10 minutes' time as we still had wine left. This request resulted in a look of disgust from the waitress, who explained that she could not do that as there were people waiting for tables, so she would be back in 2 minutes. Low and behold, she came back and we ordered coffee, which arrived in a matter of seconds. Likewise, when requesting the bill this also was acted upon with lightning speed. So much speed, in fact, that I was unable to finish my sentence when requesting the bill as I needed to point out that we had a tab behind the bar. Before I had finished what I was saying, the bill was on the table and the waiter was asking for a card. By this point I was extremely frustrated, agitated, angry, etc. I made the point that a waiter should wait and listen to what was being said to them, and that this was clearly an area they needed to work on.
All in all, dinner and a couple of drinks for two came to £85. For £85 I expect a good long dining experience where you feel looked after and valued by a restaurant and certainly not rushed to get out of the door. Sadly, The Anchor & Hopes' wonderful food is let down by the terrible service and general attitude that goes with it. They are a victim of their own success; the idea of not being able to reserve tables is bizarre (even the waitress agreed with this), as they are just too overwhelmed by customers that they make too many mistakes. The gentleman next to me who ordered the pork for main (and there are only 3-4 mains to choose from) was served the veal. When paying the prices they are charging you expect a certain level of service and you simply do not get that here. A real shame.
by Mattp529, 11 Dec 2010
by Kerry-in-London (2 reviews), 20 Nov 2010
by MustangS (4 reviews), 24 Oct 2010
by Dustin St Clair, 27 Apr 2009
by 71simon, 26 Mar 2009
On arriving at the venue I was disappointed by the lack of tables outside, as I enjoy the aesthetic of a well-tabled exterior. Upon entering my disappointment developed considerably as nobody told me what to do. There I stood, feeling like a right ninny whilst waiters bustled about like ninnies, carrying plates of food and sometimes even GLASSES!!!
After 20 minutes of hovering by the busy pass and looking sternly at everyone, I decided to take matters into my own hands. Approaching a senior-looking member of staff who was idling his time away talking to a cluster of peasants about some table they were waiting for, I rapped heavily on his shoulder to alert him of my presence. Amazingly, I was IGNORED until he had finished his conversation.
Things degressed from there as I was told that I would have to WAIT until a table cleared next door despite the fact that someone was TAKING AGES eating their pudding. In desperation I turned to the bar and was confronted by a peon who looked like he may or may not have been thinking about something else. When I demanded my usual he had the barefaced cheek to ask me what that was despite the fact that even my OWN WIFE knows I drink nothing but Merlot! I was shown a list full of wines I didn't recognise. When I finally succumbed to the barman's seemingly disgruntled attempts to 'recommend soemthing', he produced a glass that was even smaller than my own heavily disguised sense of self worth and as an alternative offered me a 'caraffe'. ME - A CARAFFE? Next they'll be serving it in a soiled welly (although I'd actually quite like that).
After waiting for a whole hour of my precious time, I was finally seated. I don't remember much about the food because the wine had gone straight to my head, but I remember being outraged at the grouse because I used to own a grouse factory and I know everything in the world ever so there.
In summary (advice for likeminded individuals):
They don't take bookings.
They don't serve wine in stem glasses, especially if you threaten them.
Even though you think you are more important than everyone else, you're probably not.
by A. Regular, 17 Feb 2009
by justinunsworth, 07 Feb 2009
by sexypara (2 reviews), 09 Oct 2008
The food is fantastic, as are the staff. Please don't be put off by Mr & Mrs immediate gratification below! (To whom I strongly recommend one of the well known burger chains if you want really fast food - with quality that is commensurate!)
by Darren Ball, 08 Oct 2008
by dr8309, 16 Jul 2008
by theturtle, 23 Apr 2008
by Crunchie, 27 Mar 2008
by guysw16, 02 Mar 2008
by charlie.m.v.byron, 19 Feb 2008
by Bowgreave, 17 Jun 2007
by TheTim, 02 Jun 2007
by MaisieD;- ), 02 May 2007
Have we missed a great gastro pub in London? Let us know.
Photograph © The Anchor & Hope