The Ladbroke Arms reviews
We then selected another table and, as there was not another one large enough to accommodate our group, we had to push 2 together. We managed to get some drinks fairly promptly from the bar; considering how 'busy' the barmaid was, we were quite impressed by the speed with which they arrived! During this time, the rude man had made another appearance to plonk some cutlery on the corner table and also place a scribbled note on it. We read this and it stated that the table was reserved from 8pm. As we had arrived at just before 6pm and left at 7:30pm, we could have clearly sat at this table all along, if only he had bothered to tell us what time the table was reserved from instead of rudely barring us from sitting there at all.
The final straw to break the camel's back though was when I returned to the bar to obtain another drink. At this point there were 2 barmaids - 1 serving whilst the other changed barrels. I had already been stood at the bar some time and another customer served before me even though I had been there first, when an old man appeared next to me. It was of course at this point that the barmaids decided to swap roles and the one who had been serving disappeared and the barrel changer came to serve. She asked me and the old man who was next (even though she had clearly seen me standing there whilst she had been barrel-changing), so I went to tell her my order, as did the old man. At this point I turned to him and said "Oh sorry, I think I'm next", to which he then looked at me as if he couldn't believe that I had actually addressed him, turned away and continued with his order. I was truly appalled. The barmaid did not apologise even though she knew what had happened and that it was her fault as she knew that I was next. And as for the old man, whatever happened to good old-fashioned manners and ladies first?!
Therefore, if you are looking for a rude, pretentious pub to enjoy your well-earned Friday after-work drink, this is your place. On the other hand, if you are looking for a friendly, polite and all round more welcoming place to spend your hard earned wages in on a Friday evening, then head to The Mitre on Holland Park Avenue and do not even think about passing through the doors of The Ladbroke Arms, no matter how inviting it looks from the outside!
by Fridaydrinker, 20 Sep 2010
by jordan342, 16 May 2010
The incompetence of the kitchen and wait-staff is just fascinating. The kitchen seems to be open for 1 hr 2x per day and when it does open it is so easily overwhelmed that a 45 minute wait for a soup is considered good.
"I’m in no hurry", you say? Unfortunately, orders are often incomplete, wrong or simply disappear. By the time you argue with the wait-staff about it, the kitchen could very well be closed. If they are really overwhelmed sometimes they put the kitchen "on hold" – ON WHAT?!?!
If you do complain (or mock them), you will surely experience a healthy helping of attitude from not only the wait-staff but also the MANAGEMENT!! Just last weekend I enquired of my American waitress no less about the status of my order and she responded with "good food waits". She was less than amused when I told her I didn't wait this long at Gordon Ramsay's restaurant in Claridges.
The attitude, the ineptitude and the lack of self-insight generally keeps me away from this place.
by vanessaj, 14 Apr 2010
by jen1, 29 Dec 2009
We arrived in a rush as we were told that we were not able to move our table back half an hour, only to be sat down at our table half an hour later. We were then advised that we should order a starter as the kitchen was busy (presumably they outsource the starters) and then waited until the waitress who took orders deigned to come and talk to us, having asked three other members of staff as to whether we could order some drinks.
If you are thinking of going, may I suggest that you don't go at either lunch or dinner time as the kitchen gets busy, bless their cottons, and the waitresses aren't allowed to do their jobs. It's neither gastro, nor a pub.
by flipper, 06 Jan 2008
by a.n.other, 11 Oct 2007
by Jenz, 05 Apr 2006
by sophiejolie, 05 Mar 2006
by whyte, 29 Jan 2006
by SY, 20 Sep 2005
by MvdB, 10 May 2004
Have we missed a great gastro pub in London? Let us know.