Nicky Clarke Hair Salon London (Mayfair)

Booked a haircut here as I had a half price voucher which made it a bargain. Eva, a junior stylist, did a great cut and spent ages getting it really precise, and was also a lovely person. The salon itself is nothing special, if anything a bit tatty, and it's very snooty - I got the idea that if you're not famous the girls on reception are not that interested. And you have to pay for a drink. You'd think with the premium you pay for the cut, a few pence on a tea bag wouldn't be too hard for them! Loved Eva's cut, which has lasted really well, but salon experience very average.

by chloehale, 11 Feb 2010

Strongly rate Nicky Clarke, and wish the chain was bigger (only 4 of them I believe). I got 50% off here with my Gourmet Society card, although there are a few restrictions (appointments can't be on Saturdays I think, and are not with Nicky unfortunately).

by Davey12, 10 Feb 2010

I had my hair cut by Nicky Clarke - how lucky am I?! He did a fantastic job of it, I am very pleased! Everyone looked so happy to be working there, and everyone was very kind. I am definitely going back. It's worth the money.

by lucyhutson, 01 Dec 2009

Very dissatisfied with my colour by the Colour Director here, Carl. Cutting corners and lack of customer care was my experience. Paid for a full head of highlights at £270 but got tint and lights (£150 worth). He made no effort to discuss with me what went wrong and made no attempt to try and sort it out. A real lack of personal skills and customer service.

by bonton5050, 24 Nov 2009

I went to get my hair styled (big volume/loose curls a la Cheryl Cole/Drew Barrymore) for an event. My expensive Dynasty do (argh!) is actually what I got. And by the time I got to my Notting Hill hotel the whole thing had fallen and was my normal wave. Did I mention it also cost £60!? Although I will say the staff were lovely.

by s.james, 17 Nov 2009

I was lucky the first time I booked, to get Terry to colour my hair and Lee to cut. I think they are amongst the less expensive technicians there but they were very nice and both did a wonderful job on my hair, which is very fine and quite difficult. I've been back regularly for the last couple of years. But once I got another stylist when Lee was ill, and he did an awful job which took months to grow out.

I only go there because of these two individuals. I don't particularly like the experience otherwise, and it is ridiculous that they charge for drinks and have a premium rate phone number - for heaven's sake, can't they afford their phone bill?!

by Jane M, 21 Aug 2009

I had my hair cut and restyled by Nicky himself (birthday present from my husband), assisted by another hairdresser. I was so pleased with the result and the staff were so friendly, the whole day at the salon was fantastic. Best birthday present ever.

by theresa.lawrence1, 06 Jul 2009

I went to Nicky Clarke to have my hair done as my friend recommended this salon to be one of the best ones in the country. However, I have never been so disapponted.

The girl who did my hair was not only very nosy, she was not really listening to what I wanted to have done. She did a terrible job considering I paid so much money for it. She was telling me that their salon is the best in Europe. Well, I'd say it was very far from that and would not recommend it to anyone.

The colourist seemed to be a nice guy but did a very bad job choosing the right colour for my hair. When I complained to the manager, he seemed very distracted and did not seem much concerned. The only compensation he offered was free products.

I went back later and asked for a correction. Well, I'm afraid the hairstyle is still very bad and I am very unhappy with the result. They seem very inexperienced, considering what kind of salon this is. I am now praying for my hair to grow as soon as possible so I can go somewhere else to have it done properly and to my liking and satisfaction.

by Sheila33, 17 Jan 2009

Had my colour done by Ami and cut with Nicky. Nicky instantly told me where I'd been going wrong with my hair for all these years and showed me how to manage my new style. I was so impressed that I had my second appointment with them yesterday. Everyone, from reception to the guy that brings you tea and Nicky himself, makes you feel extremely welcome and puts you at ease. I've never loved my hair so much. Highly recommended, and a big 'thankyou' to Ami and Nicky!

by xAllyx, 03 Dec 2008

Originally visited the salon to see Nicky himself. He was running late, but I understand he has a busy schedule. I was taken care of by the staff and had a lovely coffee while I waited. When Nicky arrived, we had a good chat about my hair and even sketched my style. The end result was fabulous.

The only thing is, I can't afford this every 6 weeks! So Nicky suggested Craig, who he trained and was his assistant in the past, and who is a lot more affordable for me. Nicky has done a great job with him - they even explained things in the same clear way. The outcome was again fabulous, and at a great price in a great salon!

by hotjay26, 26 Oct 2008

My mum and I visited the salon yesterday and were both really impressed by the friendly staff. We would recommend Carl for colour and Lewis for a cut - both give you 100% attention. My mum had a re-style and is thrilled with the result! Will definitely go again.

by abinorman, 09 Oct 2008

I was given an appointment to see Nicky Clarke, which I was grateful for as I know he is very busy. Unfortunately I could not go as I had to go into hospital, but the receptionists helping me on the phone were very nice, helpful, quick at sorting it all out, with kind words from Nicky too. No bad management to my ears, and if they were busy, well, it showed if anthing that they are doing it right. As soon as I am well I will make another appointment. With thanks to them all.

by KEPENMAN, 06 Oct 2008

A horrible experience. Appalling hair cut - the stylist was more interested in waving to other clients he knew. The price was extortionate for a hairdresser that couldn't even cut basic layers. A total disaster. Never ever returning.

by gpaterson713 (3 reviews), 05 Oct 2008

I recently went to the Nicky Clarke salon to have a re-style. Unfortunately, the stylist I had been recommended by the reception team seemed to have a hangover, so told me everything I wanted would not suit me and gave me a trim. I actually preferred my hair before he had touched it. Real waste of £60.

by suzanne83, 26 Sep 2008

I went to see Matthew after a recommendation from my friend who has been a client of his for 7 years and has never looked back. I'm pleased to say I came out feeling a million dollars and I've never had a stylist spend so much time and care on a hair cut before. I will recommend Matthew from now on to all of my friends and family. Thank you very much Matthew.

by nicky c, 22 Sep 2008

Went to the salon and had my hair done by Craig. Overall okay, but not very creative. The juniors don't look happy, which concerns me as they are all so young! I hope they get treated properly. The reception looked rushed off their feet and kept answering the phones and were actually a bit rude. Poor management probably.

by sarahwoods_91, 16 Jul 2008

Had an appointment with Nicky Clarke, which the salon cancelled as Nicky was 'out of the country' that day (the appointment was made 3 months in advance!). They gave me another appointment, which they have just rung and cancelled again because Nicky is once again 'not in the country'. Obviously this is totally unacceptable. My visit to the salon will cost £795! They have now offered for me to have my hair done by Rupert (supposedly Nicky's second-in-command) for free and for me to pay for the colour and consultation.

by jayv666, 21 Jun 2008

I had my hair done there recently and it was amazing. Nicky Clarke is great, as are his salon and staff. I'm returning at the end of this month and would recommend it to anyone.

by emilygreensted, 14 Jun 2008

What a sham. Nicky Clarke never turned up for our appointment. The staff all said this was normal for him, and offered me a bag of his products. I find this insulting as I had travelled 4 hours to get to the salon. The worst service I have ever experienced. My advice would be to avoid it like the plague.

by scorpio, 03 Jun 2008

My expectations were too high probably when I walked into this salon. The atmosphere was OK, and the haircut too (quite classic, not very creative). But this is the problem: it's just average. Why pay a premium for average service and an average haircut? Would not recommend.

by valinette (3 reviews), 14 Jan 2008

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