Nobu Berkeley reviews
by m.magidson, 01 May 2010
by marcio228, 09 Jun 2009
I usually pop in for drinks (nothing beats the lychee martinis) and end up having a wee bite downstairs, though tend to order a few things from the upstairs menu and am always fully accommodated.
I like it, though understand the negative reviews as have seen a couple of staff members with poor attitudes dealing with patrons. It's a shame that such places always seem to employ these people.
Having spent quite a bit of time in Japan, I would love to see some more 'real' Japanese things on the menu, because salmon/avocado hand rolls just aren't Japanese! I want some natto-maki!!
by Milla (46 reviews), 08 Dec 2008
The food was good, until the main course. The waitress warned us that the courses we ordered may arrive at different times. We were fine with this, as we thought it applied to our main dishes. We did not imagine it would mean getting the side order of broccoli first and then waiting 10 minutes for our main to come whilst the broccoli got cold, nor receiving our plain rice right at the end after we had eaten our main courses. We left most of it.
We were then told, after the waitress had taken 10 minutes to take our pudding orders, that we had 10 minutes to finish. We had sat down at 7.35pm; it was 8.50pm. The Manager told us most couples had 2 hours to complete their meals, but made things worse by not realising the time of reservation (7.30pm) or that no one had told us about any time limit (even if they had we would have had until 9.30pm and not 9pm). This spoiled the evening.
We would not return. We felt that we were in a food production factory and the experience, apart from the cocktails, was not special. We cannot understand how any celebrities enjoy going there. We would not recommend it to our clients.
by edward page, 01 Dec 2008
by alley800love, 29 Nov 2008
by salvcami, 13 Oct 2008
by Gabe (26 reviews), 17 Apr 2008
by carson (7 reviews), 13 Apr 2008
by yva, 18 Feb 2008
by zooeyg (6 reviews), 28 Jan 2008
by cystalhaze (20 reviews), 06 Oct 2007
We visited Nobu for a few drinks and to check out the venue. Although the bar was busy, it was by no means packed. We noticed there were several empty tables without reserved notices and sat down at one of them. As a waiter wandered past we ordered our drinks. A few moments later another waiter, who appeared very agitated, came over and leaned across the table at us. He told us we couldn't sit there. We then mentioned we had ordered our drinks and could we wait for them to arrive before leaving the table. He told us we wouldn't have been able to order the drinks at the table (which was clearly not correct, as we just had!). We replied that we definitely did and could we just wait for his return. The waiter became even more agitated and and stormed off. He came back a few moments later, informing us there were not any drinks ordered for us and that we should leave the table immediately - if we wanted a drink we must go to the bar.
We were appalled at the way we were treated and decided to take our leave. As we walked through the crowd at the bar towards the exit, a waiter and waitress were stood in our way having an argument, which continued as we attempted to get past. When we finally did, my female companion was shoved out of the way by yet another waiter. Unbelievable!
by Sara Challice, 20 Sep 2007
by avc (2 reviews), 27 Jun 2007
by Lavina (3 reviews), 03 May 2007
The staff, aside from those at the coat desk, were fantastic - very accommodating, friendly and fun. I will definitely be going back.
by Hattie (2 reviews), 30 Mar 2007
by nylon, 19 Feb 2007
The food here is incredible. The menu has such a huge array of dishes, that we decided to ask the waitress to order for us. I have to say, this is by far the best Japanese restaurant I have been to and some of the best food I have eaten (in particular the Yellowtail Sashimi and the Black Cod were to die for!).
The combination of exquisite food and impeccable service made for a very special birthday dinner.
by Anonymous, 31 Jan 2007
by Anonymous, 24 Jan 2007
I arrived on time for lunch and had to wait while the receptionists finished their conversation. I was then told in an off-hand fashion that my host had not yet arrived, I should wait in the bar. I had to ask for my coat and bag to be checked - this proved a drama because they had no coat/bag check receipts.
I went though to the bar and received grudging service. I waited for about 15-20 minutes whilst one of the surly receptionsts marched up with a clip board in hand and asked in an accusing manner if I had a reservation. I reminded her that I was waiting for my host and she stalked off. Another 15 minutes passed and I was beginning to think that something had happened to my host when he appeared down the stairs from the restaurant level; he had been waiting for the same period upstairs, having arrived ahead of me, and came down when he discovered that the same fate had befallen the fellow at the next table.
We complained, clearly the receptionists and the maitre'd were not coordinated, and were offered a complimentary drink - big deal. Pity about the food. It was OK, but frankly there are better Japanese restaurants for sushi in London that are also better value. The service did not make up for the value difference. It was unprofessional, amateur, resoundingly un-Japanese (in fact there wasn't a Japanese in sight among the staff or the guests).
I would never voluntarily book this restaurant and if invited again will politely decline - the experience is not even worth a 'free lunch'.
by Japanofile, 21 Jan 2007
by lufcpaul1 (2 reviews), 06 Jan 2007
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Photograph © Nobu Berkeley