Hermès

155 New Bond Street
Mayfair, London W1S 2UA
Tel: 0207 499 8856

Hermès

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Other branches of Hermès in London:

Knightsbridge

Hermès reviews



The worst and rudest service I have ever experienced in this type of shop. The staff treat customers like dirt, when they are spending thousands of pounds! It is highly pretentious and an affectation as a brand.

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 by cystalhaze "top london reviewer" (20 reviews), 06 Oct 2007

A Hermes handbag is a work of art created by skilled craftsmen and women. The leathers are superior quality. How many leather goods increase 100 per cent in value in just 10 years? Hermes is an investment piece that can be handed down generation to generation and always hold its value and allure. A fifty year old croc Kelly sold at auction in July for £5700. Can you think of any other maker, except perphaps Goyard trunks and Vuitton trunks, that does this? Nope.

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 by ardneish, 03 Aug 2007

Worst service I've had in London! Will go to Harrods instead to get the item I need.

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 by vodoley, 19 May 2007

Been on a waiting list 6 years for a Birkin bag, to no avail. Unbelievably pathetic service.

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 by lydia1 (5 reviews), 28 Apr 2007

Great menswear range, fantastic quality. Staff in both London stores are a snore though, and only vaguely helpful and interested.

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 by eljay2001 "top london reviewer" (19 reviews), 26 Oct 2006

There is no reason whatsoever for a bag to have a five-year waiting list-other than publicity.

Can't they afford to take on a few more people and manufacture them faster? Don't fall for this rubbish, please. I used to like Hermes but they've gone the way of all fashion houses, catering for fashion victims and not people with unique style.

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 by Amethyst (2 reviews), 28 Apr 2006

I visit the store alot, and have never had one problem. The staff are kind and helpful (which is good if you're spending £5000 on a bag) but not pushy. I love Hérmes.

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 by Anonymous, 21 Apr 2006

Beautiful handbags, but the Kelly handbag is too expensive.

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 by Anonymous, 29 Sep 2005

I grew up wih Hermes and after a while you see it for what it is - overpriced nonsense. It's basically a big gift shop and the bags and pret collection have gotten rather common - despite the immense mark-up for the name. Also service in the London stores is terrible.

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 by Anonymous, 08 Nov 2004

Bags with five-year waiting lists... obviously Hermes is worth a look. Stuff might be expensive, but there are some very special gifts for that very special someone. Great range of clothes too, menswear has become particularly amazing of late.

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 by StyleGuru89 (13 reviews), 24 Aug 2004



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