Fenwick Department Store London (Mayfair)

What a shame, would really have appreciated seeing what lines were in store. Need a smart interview outfit and willing to pay that bit extra for good quality but Fenwicks don't seem to want my custom!

by Stick_E17, 11 Jul 2008

I've been to Fenwick and loved it. Such a shame no product is displayed on the website for viewing and purchase.

by helena marnoch, 02 Apr 2008

Although I have never been to Fenwick in London, when I next visit London I will not be drawn to go to the place because of their poor website.

by mrtommas, 27 Mar 2008

Useless website. Wake up Fenwicks, you're losing custom here! Why not spend some of your profits on improving your website?

by PALMIRA, 10 Jan 2008

I can't believe that notes are on here about the poor website Fenwicks have, as far back as 2004!! WAKE UP FENWICKS - you are missing all the web customers who will just end up going to John Lewis or Selfridges. What a shame we can't see what you have to offer!

by lynny, 23 Nov 2007

I recently purchased a kitchen spoon and asked not to have it wrapped. They refused on security grounds. While my one extra bag may not save the planet, this attitude and the arrogant and supercilious manner of the manager of the store will certainly go a long way to making the world a worse place.

by gnattraincouk, 12 Sep 2007

This is the only department store I love in London. It's not brash like Selfridges, you don't have to cope with offensive incessant music and marketing, and it generally doesn't attract the endless unhappy celebrity/fashion-obsessed. The ambiance is calm and homely. Underwear and accessories in particular are excellent.

by Anonymous, 22 Sep 2006

Fenwicks website is abysmal - such a shame for a generally good store. What the designers need to focus on is the customer, not glitzy website gizmos.

by Serious Shopper, 24 May 2006

Fenwicks is fantastic.

by Anonymous, 12 May 2006

As a retail store it needs to become more fashionable, more modern. The website needs improving too.

by Anonymous, 01 Jan 2006

Hopeless, useless and a waste of space. Fenwick's stores have really been let down by their corporate superiors.

by dibbles, 20 Nov 2005

It's ok but should be a lot better!

by Anonymous, 09 Nov 2005

I wanted to find out whether I could order a replacement lampshade for a lamp I bought at Fenwicks a year ago. Their website offered no help whasoever. What is the purpose of it? All the information currently on their site could be obtained from Directory Enquiries. I will now have to make a journey into central London which I was hoping to avoid.

by Anonymous2, 28 Aug 2005

What's the point of a department store having a website if you don't display what's for sale?

by Anonymous, 06 Jun 2005

Why have Fenwicks got a website? I found no useful information there. I wanted to view lingerie.

by Anonymous, 09 Dec 2004

Fenwick

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