Matthew Norman's review of Glasshouse (The Telegraph)
Michelin Star Restaurants in London
The Glasshouse reviews
Having been to The Glasshouse before and had an average experience we thought we would give it another go, particularly given the reviews and the fact that they ‘welcomed’ our 19-month-old daughter. We decided to go for lunch and come at the end of the lunchtime sitting to reduce any inconvenience to other diners sitting next to a small child.
On arrival the atmosphere was ‘cold’ to say the least and matters were not improved by the quality of the food! Three courses of lacklustre food followed, accompanied by unfriendly service. This was particularly sad given that we were celebrating two birthdays, both of which were ruined by the experience.
If a restaurant claims to ‘welcome’ children then they should fulfill their promise, and if they have a Michelin star
they should maintain the standards that gained it. I would also add that haughty service by stuck up managers does not justify the hefty bill!
As someone who is fortunate enough to visit Michelin starred
restaurants, I would certainly not recommend this pretentious, undeserving 'local' restaurant which is certainly not family-oriented.
by arjshank, 04 Jul 2009
Went downhill for a while but very good once again. Cannot understand why Buvette in Richmond would get 9/10 and Glasshouse 7/10. There is absolutely no comparison in the quality or presentation of the food. Glasshouse is infinitely superior.
by helen fairley, 24 Mar 2009
Very good food from chef Anthony and his team. Manu knows a lot about wine too. Great - keep it up!
by sgfds, 14 Feb 2008
Absolutely fantastic! We pushed the boat out with the tasting menu and the tasting wine menu and it was truly delicious. The sommelier made the tasting wine menu informative and fun. Atmosphere great - buzzing, friendly, informal. Don't have a bad word to say about it. Not cheap but worth every penny.
by nick&joanne, 14 Oct 2007
Have been visiting this restaurant for the last 6 years which is a testament to consistently good food, since the closest I have lived to Kew is Egham, Surrey. (I now live even further away, but still visit when I am heading towards West London.) Good atmosphere and unpretentious service too.
by Foodfanatic, 28 Mar 2007
First class lunch and service.
by Anonymous, 31 Dec 2006
It was too expensive for what they delivered. Don't bother going here if you want a nice private romantic meal, as it's very cramped. There were loads of waiters and waitresses around, but whenever we actually needed service no one seemed bothered to help.
by Laurah, 05 Dec 2006
It's hugely expensive, cramped, and the food (while good) is only adequate for the price.
by Lixikins, 10 Oct 2006
Quite simply superb! Sensibly priced, faultless service and fun. The menu has about 8 choices for each course and the wine list has clearly had much thought put into it. The sommelier was knowledgeable and friendly too. Relaxing atmosphere and top notch food.
This is one of those fabulous London restaurants which appear once in a blue moon (Andrew Edmunds
in Soho was another in the mid 90s).
by DougR, 01 Aug 2006
We recently moved to Kew and were saving this dining experience for a special occasion. Dinner was divine and the service was exquisite. This is one of few perfect dining experiences I've had. This will be our 'special occasion' place to enjoy.
by Meredith (2 reviews
), 13 Jun 2006
Excellent food and service.
by Anonymous, 02 May 2006
Lovely food, fantastic atmosphere, and great service. Everything balanced perfectly. One of the best places I have ever eaten.
by Anonymous, 09 Feb 2006
This is a very good restaurant - beautifully run, with delicious, interesting, well-presented food and very charming front-of-house staff. I have been going there for several years and have always had a marvellous experience.
by Charles Walford, 05 Feb 2006
A very pleasant dining experience. Professional, friendly but unobtrusive staff and outstanding food. Lots of attention to small detail.
by Andrew Baker, 20 Jan 2006
The food is fantastic and Sunday lunch very good value. Great place to take a guest and impress. I have met the head chef and his relaxed and friendly attitude towards his staff is a credit to him.
by Anonymous, 09 Nov 2005
Food as it ought to be - everywhere! Enjoy the taste that is eluding so many people today when they try to eat a meal that has taste and is nutritious. Here it is! Tastes great and I shall come back, and tell my friends / family.
Why does it take so much time to locate a great eatery? Just go try and see for yourselves.
by skanson, 25 Oct 2005
We have returned to the Glasshouse again and again for superb food and wonderfully relaxed but attentive service.
by Anonymous, 11 Jul 2005
The food is sublime and the staff come a pretty close to that word too!
The nice thing about the restaurant is that it is really very classy but not pretentious and the staff are warm and friendly and they notice the slightest detail. For instance, when we were looking for the butter which had been taken by one waiter, within seconds it was back on our table having been noticed as missing by the head waiter! Food is quite exquisite with an extensive and well thought out wine list. Although there is no music, the place fills up well and background noise is low-level rather than in your face! if there were a 10, I would give it 10 on the scale!
by Tracey, 04 Jul 2005
The food is the best I've had in a while! The waiter and all members of staff were most helpful. I find it was, and is still, the best restaurant in London I have ever been to. I would even give it 10/5 for the impeccable quality of food and the kindness of staff.
by Anonymous, 17 May 2005
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