Planet Organic

42 Westbourne Grove
Westbourne Grove, London
W2 5SH
Tel: 020 7727 2227 Royal Oak 0.3 miles

Planet Organic

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Planet Organic reviews

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Re Westbourne Grove, Bayswater. I agree with all the comments below - it's very overpriced. Also, many of the great products they used to sell have been discontinued: the excellent Brodzinsky Russian Rye bread (much nicer than any other rye bread in our opinion), black sesame rice crackers, Dr Stuart's Energy tea, dairy free chocolate ice cream - you can't get these at any of the local supermarkets so it's not in Planet Organic's interests to stop providing them to local customers like us who are prepared to pay for these specialist products. I like the fact you can leave your bicycle inside and the child-size trolleys though.

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 by oj2357, 11 Jun 2010
I’m torn; on one hand, they have an excellent selection of food, health products and beauty items any health-conscious individual would die for. Good for herbal tea, snack bars, grains and seeds – you can find every possible type here. On the other hand, it’s so expensive! I bought a (small) fresh vegetable juice and it cost almost £4! It’s just too expensive. C’est la crise!

It’s conveniently 2 mins away, but then again so is Waitrose and they stock the same organic fresh products for half the price. I do, however, really appreciate the knowledgeable and helpful staff at PO.

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 by Milla (46 reviews), 30 Dec 2008
Quite expensive and staff could do with a customer service top-up training session. However, there are some good organic deals to be found.

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 by morrismaria (6 reviews), 19 Sep 2008
Bought some produce from Planet Organic, Notting Hill yesterday on my first visit. When I returned home, crisps were 2 months out of date and the fresh cream which is not out of date had curdled and so obviously hasn't been stored properly. The veg I had to choose carefully as it seemed that they mix old vegetables amongst a fresher batch - I am sure this isn't an uncommon practise elsewhere, but that's no excuse.

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 by Arborist, 12 Sep 2008
I visit the Bloomsbury branch regularly and find myself buying less and less there. Fresh produce is better and cheaper at Waitrose, M&S et al and many items are ludicrously overpriced. To be fair, they do stock a number of products that are nigh impossible to find elsewhere but we can do without most of those if needs be. Some, but not all, staff are downright rude and there seems to be a darkening attitude toward both customer care and the whole ethic of organic produce. Someone should try and understand that we go elsewhere to worship and remember that it's just a shop...

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 by Grumpino (3 reviews), 02 Jan 2008
I thought it was awful. How can they get away with calling it 'Planet Organic'? More like 'One Small Country Organic'... In fact, it doesn't seem any more organic than my local Sainsbury's. Once you've sifted through the non-organic stuff you might just find a few organic goodies. It's an outrage they can use 'organic' in such a way to advertise so much conventional food.

It's way overpriced too and so obviously more expensive than other organic shops. The staff were rude and the quality of the fruit and veg looked bad. The meat counter at the back was deserted, the person on there looked like he had nothing to do and the meat looked like it was past its best.

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 by dandan1 (2 reviews), 18 Sep 2007
Planet Organic is the Macdonald's of organic food. If you are serious about globalisation bollocks that we have to suffer you wouldn't even think about it. Besides, the food is mediocre and unimaginative if you look at it properly. They just want your money. I do not rate them at all.

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 by orgnic ray, 12 Aug 2007
Never been there. Wanted to go, but no website with details of stuff they sell. Why would we come without access to info on the web? Come on peeps, get it together!

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 by Jia, 08 Aug 2007
Customers need to be wary about stores that call themselves organic when thy stock non-organic products, like cheese about which the management give no concrete assurance that the animals are free from GM feed. Such a place should not be allowed to attach 'organic' to its name.

Useful review? 1
 by orgman, 01 Jul 2007
The staff in the prepared food section are in need of basic training with respect to hygiene and the handling of food. Food needs to be handled with utensils, not hands, and gloves disposed of after money has been handled. Hands need to be regularly washed with soap.

There is no point in paying a premium for the food here if we're at risk of getting ill from the way it is served. Hope to see an improvement in this regard soon.

Useful review? 1
 by Freebaby, 29 Jun 2007
The Westbourne Grove location has improved to the point of being a real destination. Very inviting, with a good arrangement of products. They need to better highlight their meat section though.

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 by akweskin, 24 Jun 2007
I go to the branch off Tottenham Court Road. I don't buy the fruit and vegetables, as there are better quality ones at my local Waitrose, but I have bought pulses, grains, nuts, pasta, seaweed, and miso soup. Most of it is good quality, although it does all add up and, to be honest, there's so much competition out there now that one doesn't have to go to a specialist food shop to find most organic products. Having said that, their food at the takeout counter, which you buy in different sized boxes, is extremely tasty and you'll feel very virtuous after this!

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 by bobbypants (52 reviews), 17 Jun 2007
Overhyped and overpriced. It used to be such a lovely place...

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 by Anonymous, 17 Feb 2007
To tell you the truth, I'm really not impressed with Planet. I order from them on a regular basis and constantly have to send outdated, over-ripe, under-ripe products back (that's if I'm lucky enough to get them in the first place). It's a pity they can't learn from somewhere like Here, in Sydney St -that's where I'm off to from now on!

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 by Anonymous, 23 Jan 2007
I went to Planet Organic yesterday and was blown away! It's huge inside and well stocked (most of the time). The staff are great and so friendly, and the food's delicious. What more can I say? I'm very impressed.

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 by carrie, 19 Dec 2006
Finally I've discovered the shop where I can get everything I need (I've been trying to get tofu turkey for ages and only in Planet Organic have I found it!) I enjoyed every minute spent there. Staff are friendly, and there's a huge selection of products.

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 by Nicka, 28 Nov 2006
My favourite organic shop in London. I mainly shop for non-food products such as toothpaste, shampoo, detergent, fabric softener, dish washing tablets etc and I've found that this shop has everything I need. Occasionally I'll also buy food stuff, and overall I'm very impressed.

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 by Kinnie (2 reviews), 24 Nov 2006
I shopped at the Bloomsbury store yesterday. I spent £90. I have just opened the milk I bought from there, and found that it was off. It's actually not the first time this has happened either - the fruit and veg have been off on a regular basis, and one or two packaged products I bought from there were out of date. This is very poor management. I'll be considering going back to Fresh and Wild again. Sort it out.

Useful review? 1
 by Louise Marriott, 25 Sep 2006
When I went there the butchery wasn't open

and the butcher told me it`s going to be pre-packed meat from outside by one of the big boys.

Useful review? 1
 by realbutch (2 reviews), 22 Sep 2006
Products are great, and the staff too.

Useful review?
 by Anonymous, 18 Jul 2006


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