Other branches of Jimmy Choo in London:
Mayfair
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Jimmy Choo reviews
The store contacted me directly because the online service had no stock of the style that I wanted to buy for my wife. I spoke with an assistant who was polite, professional, knowledgeable and affable - a credit to Jimmy Choo.
by Kieron, 17 Jun 2009
by Kieron, 17 Jun 2009
I planned my trip to London months in advance and was looking foward to spending 1000s of pounds on clothes, shoes and bags. Once I had arrived, I was made to feel unwelcome by many shop assitants. I was willing to put up with it, but after walking into Jimmy Choo I had had enough!!
I didn't get one smile or even eye contact from any sales assistants. After waiting 15 minutes with a pair of shoes in my hand, someone finally told me they would be with me "in a minute". After another 10 minutes of watching people walk in after me and getting served before me, I decided to take my money back home to Manchester where people are much more down-to-earth and don't look at you as if you're nothing. I will be making a formal complaint to Jimmy Choo themselves, although I certainly do not want to return to London again.
by pharrellover (2 reviews), 31 May 2009
I didn't get one smile or even eye contact from any sales assistants. After waiting 15 minutes with a pair of shoes in my hand, someone finally told me they would be with me "in a minute". After another 10 minutes of watching people walk in after me and getting served before me, I decided to take my money back home to Manchester where people are much more down-to-earth and don't look at you as if you're nothing. I will be making a formal complaint to Jimmy Choo themselves, although I certainly do not want to return to London again.
by pharrellover (2 reviews), 31 May 2009
I miss the Draycott Avenue branch – it was intimate, friendly and they knew me there... ah, the good ol' days! I actually like this branch though. They are so professional and smiley (even the door men smile!). The thing I love about JC shoes is that they are always consistent – no matter what the style is, a size 37 always fits (unlike other brands).
Call up, ask them to send you something/put a pair on hold and it’ll be done with no issues. Again, you’re paying for the fabulous shoes/bag AND the service. Worth every penny!
by Milla "top london reviewer" (46 reviews), 19 Dec 2008
Call up, ask them to send you something/put a pair on hold and it’ll be done with no issues. Again, you’re paying for the fabulous shoes/bag AND the service. Worth every penny!
by Milla "top london reviewer" (46 reviews), 19 Dec 2008
I bought a pair of shoes after contacting the store to say we were coming from Ireland for the day and could they order the shoes that I wanted. Staff very very helpful and knowledgeable. Cannot wait for my Xmas shopping trip!
by amandamckeever, 28 Oct 2008
by amandamckeever, 28 Oct 2008
I was apprehensive about going to Jimmy Choo, but I was pleasantly surprised. I went there to purchase my wedding shoes and the assistant that sesrved me could not have been more helpful. The assistant standing by the door was a bit pretentious, but then again that's all she seemed to do - stand by the door - so even though she was surrounded by glorious shoes she was probably really bored. If you are thinking wedding shoes, buy!
by alliejo30, 21 Jan 2008
by alliejo30, 21 Jan 2008
I bought two pairs a while ago and totally love them. The staff are nice and helpful (both in the boutique in Knightsbrige and in the Selfridges store) and you can take your time choosing your shoes. I love Jimmy's!
by crisspe, 19 Jan 2008
by crisspe, 19 Jan 2008
I took my daughter to look for wedding shoes and couldn't have asked for a better experience. The assistant - Silvia, I think - was lovely and helpful and made us all, and especially my daughter, feel really special. And the shoes we purchased are absolutely beautiful. A perfect shopping trip!
by Jo Q, 29 Oct 2007
by Jo Q, 29 Oct 2007
I bought two pairs last week. The staff were really helpful. I loved the way the walls are all mirrored, so you can see yourself walk in these beautiful shoes. I can't wait to buy my next pair.
by maisey (3 reviews), 12 May 2007
by maisey (3 reviews), 12 May 2007
I walked in the store and was the only person there (aside from my husband). The assistant was behind the counter, just standing there. I was ready to purchase something but didn't because she didn't even bother to acknowledge my presence.
by JuneHawk (2 reviews), 05 Apr 2007
by JuneHawk (2 reviews), 05 Apr 2007
Not very helpful staff. I went there to buy a pair of shoes and was made to feel very unwelcome by the staff for some reason.
by Anonymous, 22 Jun 2006
by Anonymous, 22 Jun 2006
Wonderful service, fabulous shoes. A lovely experience, and was made to feel very special and consequently bought a beautiful pair of sandals.
by Theresa, 15 May 2006
by Theresa, 15 May 2006
I have purchased three pairs of shoes from them and was treated with extreme courtesy. The shoes are wonderful and get better as you wear them.
by jayne1511, 14 Mar 2006
by jayne1511, 14 Mar 2006
Attractive shop selling the usual (beautifully designed and made!) range of Jimmy Choo shoes and bags. There's a better selection than you find in their concessions and the staff were fairly helpful.
by mopsy (18 reviews), 05 May 2005
by mopsy (18 reviews), 05 May 2005
Have we missed a great shoe shop in London? Let us know.
Photograph © Jimmy Choo







