Illuminata reviews
Best massage I have ever had. Great service and friendly staff. Recommend to anyone.
by Liz Waddell, 18 Sep 2007Spa Illuminata is an amazing experience. The staff are welcoming, helpful, friendly and very professional. The products are superb and the treatments leave you feeling refreshed, relaxed and glowing. An excellent spa, that I would recommend to everyone!
by Anonymous1991, 17 Sep 2007This was an unsurpassable spa experience with the finest body masasge and facial I have ever had the privilege to experience. Spa Illuminata has reached a state of perfection, which I hope many people will be able and willing to experience. It is a must! The staff were the finest. Thank you.
by starbright2006, 17 Sep 2007I am a very fequent spa-goer and always try to find time to unwind and enjoy some pampering in a spa I know I can trust and, more importantly, where I believe thay have products that will enhance my skin and offer me the relaxation I crave.
This was my 3rd visit to Illuninata (I last visited in May 2006), and what a difference! Last time I was there it was all smiles and friendly 'Hello, how are you?' This time my therapist, though wonderful, was obviously so unhappy working at the spa and the receptionist looked like she was having the worst day ever! It spoilt the atmosphere. Sorry, but I'll not be coming back. Get your smiles back or you'll lose more clients!
Fabulous spa! Fantastic staff! Gourgeous treatments! I had the Carita prolift facial and I could see the results straight away - my skin was absolutely glowing afterwards. I walked on clouds for days after, as it was extremely relaxing. I highly recommend it.
by mola, 24 Aug 2007Beautifully appointed, professional staff, and a facial that left my skin glowing. It was my first visit to the spa and I will be incorporating regular visits into my life regime. Thank you for making me feel wonderful, Illuminata!
by fashionista1, 06 Jul 2007Very posh and glam. However, not keen on the pushy tactics used to try to get you to buy products - it's a bit scary. The manager (?) was very pushy about me buying things I did not want, giving me a false smile at the end of paying. The steam rooms are nice but very expensive for what they are. Try Elemis, it's more down-to-earth and caring.
by copeland, 04 Jul 2007Well, for starters it is very tidy and nicely decorated, with pleasant staff. However, on the occasion I was there the steam rooms were not working. Furthermore, even though I was early, I was rushed into a smallish treatment room (where I was to spend almost 2 hours) without having the chance to wind back in the relaxation area. Halfway through the facial I got bored laying in that small room and just wanted to put my things on and go home. But saying that, the body scrub and facial worked miracles, as my skin has not been so dazzling for a long time.
FYI: after the treatment(s), as usual in this commission-ridden world, the therapist will recommend you some products. If you are interested in them but don't want to blow your budget, you can buy some of them much cheaper at online stores.
Good, but not perfect.
This is the first time in a long time I've been to a spa that's all round great. The environment was very relaxing. The room didn't feel sterile like an operating room, as so many beauty treatment rooms do. My treatment was a facial and included extras like back, arm and foot massages. My husband (who is stingy) said my skin glowed for days afterwards and would be happy for me to go back. Expensive, but definitely worth it.
by kt2007 (2 reviews), 19 Mar 2007A wonderfully soothing atmosphere where you can enjoy the most divine treatments. I had a Carita facial which left my skin feeling amazing and looking even better! The staff are welcoming and among some of the most professional I have ever found in a spa. I will return as often as I can!
by Sally-Jane, 31 Oct 2006Absolutely the best day Spa in central London. Immaculate service, the most refined treatments, the ambiance great for the spirit. Every woman should go at least one time.
by Anonymous, 06 Feb 2006This place is heaven! Very professional, great ambiance, great products. Staff are excellent and I would recommend this SPA to everyone!
by Chiara, 12 Dec 2005This spa is excellent! We had a group of 8 ladies for a very special occasion - staff were extremely accommodating and professional and I would recommend them to everyone!
by Rikki, 01 Jul 2005As a regular spa user across Europe I find this spa has great couches, really professional staff and lovely ambience.
by Anonymous, 21 Feb 2005Have we missed a great spa in London? Let us know.
Stuart PhillipsCovent Garden »
