Sanook Spa reviews
Went recently and was surprised at how bad the staff are. The girls have zero knowledge, poor customer service skills and really do not do this lovely Spa proud. Get some proper therapists in!
by Bootylicious (5 reviews), 22 Mar 2007Went to Sanook for a facial on Saturday. Although the price was reasonable at £55 for 90 mins, I thought the service was very poor. I turned up 30 mins early as advised (so that I could wind down before my treatment) but found the reception to the spa was locked. There were 2 residents of the hotel waiting outside the spa when I arrived. They had been waiting for almost 15 minutes for someone to let them in to use the swimming pool! After complaining to the hotel reception twice, someone finally let us in.
by Tiff, 24 Sep 2006This spa does not really cater to non residents of the hotel. The changing rooms were really small. They do have a really nice swimming pool though with a manicure pedicure station room overlooking it.
The partitioning between he walls was not good enough and you could hear what was going on next door.
Have we missed a great spa in London? Let us know.
Stuart PhillipsCovent Garden »
